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Citi offers a variety of financial services, including credit cards, banking, investing, lending and wealth management. If you need Citi customer support, there are many ways to contact the company. Read on to learn all your options for contacting Citi customer service fast.
If you want to contact Citi by phone but don’t want to waste time sitting on the line, or if you need after-hours assistance, you can book a phone or video appointment from the Citi website.
Citi accepts TTY–essentially text message– calls for individuals who are deaf, hard of hearing or have a speech impairment. You can initiate a TTY call by dialing 711 or using another Relay System.
Below are the phone numbers, by department, for contacting Citi customer support by phone.
Citi understands that more and more people are turning to the internet for communication. As a result, they offer a number of ways to get in contact online, including:
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For the fastest in-person help, book an appointment online through Citi’s website. You can book an appointment with a specific banker or with any available banker at the branch at the time that’s most convenient for you.
Sending correspondence through the mail isn’t the fastest way to get in touch with a company, but there may be times when it’s the most practical option. Below are a few Citi addresses you might need.
If you’re looking for an address that’s not listed here, check Citi’s website for the complete listing.
CitibankP.O. Box 9001037Louisville, KY 40290-1037
Citibank Customer ServiceP.O. Box 6500 Sioux Falls, SD 57117
U.S. Service Center Attn: C.P.S.P.O. Box 769007San Antonio, TX
Citibank111 Wall St.New York, NY 10043
Citibank, N.A. MC 2197 BSCP.O. Box 6205Sioux Falls, SD 57117-6205
Citi offers a variety of ways to get in touch with a customer support representative quickly. If you already have a Citi account, you can use live chat to speak to an agent right away. You can also call Citi directly or make an appointment on the company website for a phone, video or in-person appointment.
If you’re active on social media, sending a private message through Facebook, Instagram or X is a good option to get help quickly. To protect your accounts, never post personal information on Citi’s social media pages. You can also email Citi customer service or send correspondence through the mail.
Editorial Note: This content is not provided by any entity covered in this article. Any opinions, analyses, reviews, ratings or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by any entity named in this article.
