Customer Service

At Bharti AXA we’re committed to offering a seamless experience to our customers and this is why we take pride in providing hassle-free customer services to assist our valuable patrons. We’re constantly working on making your claim-settlement experience as smooth as possible and are always available to listen to your grievances.

ADVT No: II-Apr-2022-3844

• Pay your Premium
• Claims
• Manage Policy
• Key Services

Pay your Premium

We understand your fast-paced life and the struggles that come along with it. To provide a solution to one of your worries of paying premiums on time, we offer 5 different ways to quickly pay your premiums online.

Branch Locator

Anantapur

Al-Kabir Center, 4th Floor, 13-2-392-1, Ramachandra Nagar, Anantapur, East Godavari District, Andhra Pradesh - 515001

You can also reach us through our toll-free number 1800-102-4444 Mon- Sat : 9 a.m. to 7 p.m. (IST)

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FAQ's

Why is Bharti AXA Life giving me a lower life insurance cover as compared to other life insurance companies?

The Sum Assured is determined based on the customers income level along with the existing exposure on any insurance cover that the customer has. While applying for a cover some companies allow the person to apply for a higher cover & once all the actual details are disclosed, a counteroffer with lower Sum Assured is provided to the customer.

If a Bharti AXA Life Flexi Term policyholder is a resident of India & dies on his visit abroad, is he still entitled to receive the Sum Assured?

The customer must ensure he provides his travel details correctly under question number one in Lifestyle detail – “do you plan to live or travel outside India for more than 100 days?” Based on the details provided by the customer, the underwriter may allow or decline the policy. The Underwriting decision will be on case to case basis depending on the details provided.

What will be the difference if I take the policy from an aggregator?

There is no difference. Web aggregators just advertise the benefits of Bharti AXA Life products on their website. All applications for purchasing the policy are directly routed to the Bharti AXA Life website. A customer cannot directly purchase the policy from an aggregator.